How is my tax bill determined?
All properties are assessed a value by the Board of Assessors. The Board of Assessors determines the amount of taxes due for each property based on the assessed value and the approved tax rate. The BOA remits the tax list/file for collection of all taxes by the Collector of Taxes. It is the Collector's job to collect amounts due unless/until the tax is paid in full or abated by the BOA.
What is the cost to obtain a Municipal Lien Certificate?
The Town of Medway charges $50.00 for a residential or commercial MLC request.
I just moved to Medway and did not receive my tax bill. Why?
The tax bills are sent to the Assessed Owner of Record. Legally, the Assessors may change the Assessed Owner's name only after receiving a copy of the recorded deed from the Registry of Deeds. This process may take 6 months to 1 year. In the interim you may obtain a copy of your tax bill from the Collector's Office.
I paid my taxes and so did my mortgage company. What do I do?
If a duplicate payment occurred, you should contact the Collector/Treasurer's Office in writing requesting a refund of the overpayment. Please include your tax bill number, property address and a telephone number where we may reach you during the day as part of your written refund request. If any other information or documentation is needed, we will advise you.
I put my last tax payment in the mail by the due date and now my new bill shows a balance due. Why?
All payments are credited based on the date of receipt and not the postmark date. In accordance with Mass. General Law, interest begins on the first day after the due date and payment is posted to interest and fees first and then tax.
If you mail your payment, you should allow 7 days for delivery to assure timely delivery as there is no local mail. All mail goes to an out-of-town central clearing facility. If you forget to allow sufficient time to mail your payment, you may wish to pay using one of the other payment options available to Medway residents (see Tools for Taxpayers link) on this webpage.
I cannot pay all of my real estate tax bill. What do I do?
Senior Citizens should contact the Assessor's Office to apply for an exemption and/or deferment of taxes prior to March 31. If you are not a senior or you do not qualify for deferment, you should pay as much of the tax bill when it is due as you are able and then pay as much as you are able on a monthly basis thereafter. REMEMBER THAT INTEREST ACCRUES AT 14% PER ANNUM ON REAL ESTATE TAXES. At the end of the fiscal year, you may request a forbearance payment plan by sending a letter to the Collector's Office. Your letter should indicate your property address and the amount you can pay on a monthly basis. The T/C office will respond to your request.
If you are experiencing an unusual hardship situation and cannot pay your taxes at all, you should contact the Assessor's office to apply for a hardship deferment of taxes prior to March 31.
How do I change the address to which my tax bill is sent?
Please send your requested change of mailing address in writing to the Board of Assessors at 155 Village Street.
What is the interest rate on past due Real Estate or Personal Property taxes?
The interest rate is 14% per annum. Once the taxes are moved to tax title, the interest rate increases to 16% per annum.
FAQs-Motor Vehicle Excise Tax
I took my vehicle off the road, but I still received an excise tax bill for the vehicle. Why?
As long as you own the vehicle, you must pay an excise tax for the vehicle.
I cannot renew my registration because I owe Motor Vehicle Excise taxes. How do I fix this?
You will need to pay the outstanding amounts in cash or certified funds in order to be released at the Registry of Motor Vehicles right away. You should call the Collector/Treasurer's office to determine amounts due and available methods for payment.
I received an excise tax bill and I no longer own the vehicle. What should I do?
You may be eligible for an abatement of all or part of the bill. Abatements are granted by the Board of Assessors. If the bill is due now, you should pay the bill on or before the due date to avoid additional charges. The Town will refund if you receive an abatement that causes an overpayment in excess of $5.
If your bill is not due for some time, you should seek your abatement first.
I sent my payment for my vehicle excise tax and received a notice of amounts due. What do I do?
Anytime you receive a notice concerning a bill and you believe you have paid the bill, you should contact the Collector/Treasurer's office. Your payment may have crossed in the mail with the notice or your payment may be insufficient. You want to assure that the MVE bill is paid in full to avoid additional charges and flagging for non-renewal of license and registration at the Registry of Motor Vehicles.
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