Town of Medway, MA
155 Village Street, Medway, MA 02053
ph: (508) 533-3200
Frequently Asked Questions
Parks | Tree Warden | Recycling | Solid Waste
Q1. When is the next Household Hazardous Waste Day event?
Saturday, May 17, 2014 from 9 am to 1 pm. Check the web site for more details on location and accepted items.

Q2. How can I be removed from the Medway Trash Program?
You can hire a private hauler that is licensed by the Town of Medway's Board of Health to provide adequate residential services. They must provide you with trash and source separated recycling services at the curb. You must bring a copy of your contract or bill from the private hauler to the Department of Public Services office to be removed from the town program. Annual renewal forms will be mailed out to be completed and returned every December to all residents with private trash.  Please keep in mind that if you hire a private hauler, you will lose any and all services the towns' trash program offers including access to the Recycling Center. Click here for a list of currently licensed approved haulers.

Q3. Where can I get recycling bins?
You can purchase Medway Recycle Bins for $7.00 at either the DPS Office at Town Hall, or the Recycle Center during normal business hours.  You do not have to use Medway Recycle Bins, you are allowed to use any container clearly marked for “Recyclables”.  Stickers available at the DPS Office.

Q4. What is a Special Permit?
A Special Permit is issued by the Department of Public Services office to allow Medway residents who are in the Trash Program using a Commercial vehicle to enter the Recycling Center. It is usually issued for one day. Stickers MUST NOT be affixed to Commercial vehicles.

Q5. I traded my vehicle in for a new one and my sticker was on the old car, how do I get a new sticker?
You need to bring the registration of the new vehicle into the Department of Public Services office and we will issue you a new sticker for that vehicle.

Q6. I have a Commercial vehicle and need to bring some items to the Recycling Center. How do I obtain a permit?
All Commercial vehicles must obtain a Special Permit from the Department of Public Services office. You need to bring in the registration for the Commercial vehicle and we will issue you a special one day pass. If the Commercial vehicle belongs to someone in another town and you are using their vehicle, we need a copy of the registration of their vehicle and a copy of your drivers license to prove you reside in Medway and you are on the Medway Trash Program.

Q7. Is there a limit to how many yellow bags I can put out?
No, you may put out as many yellow bags as you like.

Q8. How much is the Annual Trash Fee?
The Annual Trash Fee is $250.00. The period of coverage is from July 1st of the current year to June 30th of the following year.

Q9. How do I dispose of a propane tank?
You can call a campground or propane company to see if they will take it.

Q10. What is the number to call for a Special Item Pick Up?
Call 1-800-972-4545 (menu option 2) before Friday 3:00 PM to be put on the list for the following Tuesday pick up. The center is open to take phone calls Monday through Friday from 8:00 AM to 5:00 PM.  Any calls after hours will be directed to call back during normal business hours, as no messages are accepted at this number.

Q11. How many items can you put out on the Special Item Pick Up day?
There is no limit you just have to schedule the pickup and give the call center a list of all items to be placed out for pickup.  Special Items are non-burnable items such as metal items, appliances, electronics, gas-powered items (fuel/oil emptied), and car batteries.

Q12. How do I get a sticker for the Recycling Center?
Stickers have been mailed to all Medway trash account residents.  If you did not receive it, need a replacement, or would like to purchase an additional sticker ($15.00), you must provide proof of Medway residence and vehicle registration to the Department of Public Services office to get a sticker.  Commercial use of the facility is not permitted.

Q13. Do I need a sticker to enter the Recycling Center?
All vehicles entering the Recycling Center must have stickers. The sticker must be affixed to the rear driver side passenger window (if not tinted) or lower windshield on the driver's side. Stickers can be purchased at the Department of Public Services office for $15.00.  Commercial vehicles are only allowed into the Recycling Center with a special permit issued by the Department of Public Services (more information available in these FAQ's).

Q14. How many bulk items can I put out with my trash?
You may put out 1 bulk item per week with your trash. Bulk items are mainly large burnable trash items such as a sofa, chair, desk, boxspring and mattress, table or toilet. These are NOT call-in items.   Construction and demolition material is NOT accepted in the Medway Solid Waste program either curbside or at the Recycling Center.

Q15. Where can I buy the yellow bags?
The yellow bags are sold at Annes Market, Condons Hardware, Walgreens, Shaws/Star Market, Medway Mart, Roche Bros. and Hannafords Market.

Q16. What items are allowed and not allowed for disposal at the Broad Street Recycling Center?
ACCEPTABLE MATERIALS
Recyclables – cardboard flattened, Plastic # 1-#7 glass bottles, paper
Rigid Plastic (toys, etc.) and Styrofoam (white, pink, or blue insulation boards, coolers, or packing blocks)
Brush, Grass, Leaves
Tires – off rim only
Scrap Metal
Bulk items - Sofas, Mattresses, Rugs, etc (drop off fee)
Wood (drop off fee)
UNACCEPTABLE MATERIALS
Any Hazardous Waste
No bricks, concrete, rocks, fill or dirt
No construction or demolition materials
No sheetrock, drywall
No asphalt shingles
No stumps or logs larger than 6" diameter
No asbestos
No oil or gasoline
No Freon Products
No Refrigerators
No Air Conditioners
No CRT’s, TV’s, Computers
No Propane Tanks
No gas powered items
No metal items
PICKING THRU TRASH BAGS OR DUMPSTERS IS NOT ALLOWED.

Q17. How often is trash billed?
Trash is billed quarterly (4 times per year every 3 months) in August, November, February, and May and is combined with the Water/Sewer bills.

Q18. What are the hours of the Recycling Center?
Saturdays and Sundays 8 AM to 3 PM year round. 4 PM to 7 PM Wednesdays from mid-March to mid-October and Noon to 3 PM from mid-October through mid-March.  See our Curbside Chronicle for exact dates.

Q19. How do I dispose of large plastic toys?
Large plastic toys are considered bulk items and may be put out with your regular trash (1 item per week) or recycled at the Recycling Center's rigid plastic collection container at no charge.

Q20. I put my trash/recycling out before 7:00 am and it hasn't been picked up.  What should I do?
Make sure you had everything out by 7am on the day of your pickup.  Check the schedule on your curbside chronicle to see if your day was pushed back due to a Holiday.  Your trash must be in Medway yellow bags and your recyclables must be the correct recyclables for the week (commingle or paper/cardboard).  If the item was a special Tuesday pickup it must have been scheduled by 3pm the Friday prior in order to be on the following Tuesday’s schedule.  Make sure that you did not put out more than one bulky item at a time.

If you have done everything according to the rules, then we also ask that you be patient.  Trash routes are not always the same and the exact time of your pick-up can vary.  What is picked-up at 11:00 am one week, may be picked-up 7:00 am the next week.  If you placed your items out before 7:00 am, please allow sufficient time for the contractor to complete their route.  If your items have not been picked-up after 3:00 pm, contact the Department of Public Services office at 508-533-3275 to report the problem.  We can make arrangements for pick-up of your items.  If you are late getting your recyclable items out or missed the day, you can always bring items to the recycling center for disposal during their normal operating hours.  Trash is not permitted for drop-off at the Recycle Center.

Q21. When is my trash and recycling collection day?
To find your trash day you can use this link to our route map.  First, find your street and remember the number/letter key (ex. 5G), then scroll down to the second page which is the map, and use that key to locate the area on the map that your street is in.  The color will determine your trash and recycle collection day. Find your Trash & Recycling Day.

Q22. I see a tree that is dead or dying that should be removed. How do I report it?
For trees located in the public way, the Tree Warden makes the determination if it should be removed. Residents may call the DPS office to report the problem at 508-533-3275. Trees are removed only if they pose a significant threat to the public. If the tree is on private property, the Tree Warden will intervene only if the tree poses a threat to the public in the Town's right-of-way (street, sidewalk, park, etc.). Due to severe budget restrictions, general maintenance on trees is not performed.

Q23. How do I place a message on the signboard located on Rt. 109 near Choate Park?
Contact the DPS office at Town Hall at 508-533-3275 to reserve space on the sign. Each side is reserved separately at no charge. We require users to come to Town Hall and pick-up the lettering they require (click here for a layout form), remove the message on the side they have reserved, place their message up, and return and file the excess letters back at the DPS office.

Q24. A Town owned tree just fell on my property. Who do I call for removal and damage claims?
The laws governing responsibility and liability for trees is the same regardless of the owner. If a property owner is aware of a dangerous situation regarding a tree on their property and fails to rectify the problem, the owner is liable for damages and clean-up should the tree or large limbs fall. However, trees and limbs fall all the time and generally show little, if any, sign of trouble. In these cases where the owner has no prior knowledge of a potential problem, the tree or limb falling is considered an "act of god" and no liability is assessed. Generally, your home owners or auto insurance policy will cover the cost of removal/damages less your deductible.

Q25. Why and how do I get a field permit?
Organized groups who use Town of Medway parks and fields are required to have a permit issued by the DPS before commencing any on site activity. The Medway Board of Parks Commissioners issues Field Permit Rules and Regulations enforced by the DPS. The Commissioners seek to have groups contribute to the upkeep of the facilities they use, ensure that adequate space is available, and ensure that the Town of Medway is protected from claims associated with facility use. Permits are not required of Individuals or small groups with the following restrictions:

  • Permit holders have priority for use of facilities and can ask others to leave during their permitted times. All others are by a first come, first serve basis.
  • All facility and permit rules must be obeyed.
  • Facility use is at your own risk.

Q26. How much money is collected from field permits and where does that money go?
The Environmental Services Division is charged with the responsibility of providing construction, repair and maintenance of all passive and active recreational areas under the control of the Board of Park Commissioners.  At present, with the addition of the new high school, these facilities total fifty-five (55) acres, including athletic fields, athletic courts, swimming facilities and other acreage which is not under the jurisdiction of the School Department or the Conservation Commission.
Groups who use the facilities on a regular basis are required to have a permit and pay fees.  These fees are placed in a Park Revolving fund and used exclusively to maintain the facilities used by these groups.  99% of the money goes back into Cassidy, Idylbrook, Oakland, and the middle school complex.  The money funds seed, fertilizer, lime, top dressing, poison ivy and grub control, some seasonal labor for grass cutting, irrigation system maintenance, etc.  We do not pay for line painting, bases, goals, or other items specific to the sport being played.  This totals about $35,000 annually and is NOT included in the regular budget funded mostly through taxes.

Another $70,000 is spent annually from our regular budget.  This pays for all the same things listed above, except applied to providing services to Town Hall, Police Dept, Fire Dept., Sr. Center, and Library.  Choate Pond is also covered here for assorted work in the park and pond itself.  The remainder of the Parks budget is for full time labor that cannot be funded by user fees per State law.

The Town does not make a profit and we do not spend the money in places other than where it was generated from.  The only exception is a $6 fee charged to each player that is held in a separate account.  This money is being collected to fund larger scale capital projects in the future such as new bleachers, artificial grass, field reconstruction, etc.  This money will be depleted shortly as we install irrigation at Idylbrook Field.  The Park Commissioners have committed to working in concert with the various youth athletic groups in Town to determine priorities for these funds.  

The School Department permits the artificial turf field at the high school and other facilities under their jurisdiction.  These fees are managed by them.  The Town has limited permiting and performs minimal work at the high school.

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